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Charges and invoices

A charge is the origin of the bill, and its amount is locked when it is created.

The ledger

One writer, one balance, and a reversal instead of a rewrite.

Online payments

Families pay by ACH or card through the organization's own Stripe account.

Each organization brings its own merchant account and the platform never holds funds. The Stripe webhook is the only writer of payment rows, request handlers create attempts and payment intents and nothing else, and each organization gets its own webhook endpoint whose signature is its authentication. Card and bank numbers are tokenised in the browser and never reach the server. The facility decides whether to absorb the card fee or surcharge it; ACH is never surcharged, and a debit-card surcharge is refunded automatically after the charge.

Emailed pay links

A tokenised link that opens the invoice and takes the payment.

Saved methods, autopay and desk payments

Cards and bank accounts on file, autopay on the due date, and a way to take a payment at the desk.

ACH authorization register

The signed paper behind every bank draft, kept where it can be produced.

Statements and receipts

A statement built from the ledger, and a receipt for every payment.

Discounts, write-offs, late fees and refunds

The corrections a real month needs, each one on the ledger.

Trust fund and move-out closeout

Resident money is not facility money, and the closeout says so first.

Trust fund accounting is tracked and reported apart from the rent roll. The move-out closeout lists what outlives a discharge with trust-fund money at the top, because it is the resident's property: then the open balance, the security deposit and its disposition, live charges and chargeable payment methods. Discharging pauses the charge series and clears auto-draft immediately rather than on the next run. Every line is a judgment call, so the closeout reports and does not act.

Therapist Payroll

Semi-monthly per-unit payroll, itemised by therapist.

Lines attribute to the clinician who performed the unit, so a co-signed shared visit splits pay between assistant and therapist. A rate can default per therapist and be overridden per intervention code. A line with no rate is flagged and excluded from the total, never guessed. Each selected therapist can be emailed their own pay stub carrying only their own lines, and visits with no charges surface as their own amber table.

Rent Roll

What each resident is billed, per community, as of a date.

AR Summary

What is owed, summarized across every community you can see.

Collections

The ageing worklist: a row per payer, a column per bucket, oldest first.

Census

Occupancy by community, with move-ins and move-outs behind the number.

Monthly Responsibility

What each resident is responsible for this month, per community.

Payments Received

Money grouped by deposit day and method, for bank reconciliation.

P&L

Revenue billed against revenue collected, with expenses beside it.

AP Report

What the community owes its vendors, by vendor and by category.

Trust Fund

Resident trust balances and their movement, reported apart from the rent roll.

Invoice Roll

Every invoice raised in a period, per community, with what has been paid against it.