Everything your community runs on, in one place
One record per community, from the first tour to daily care, billing and compliance. Built for the humans who run it, and the same one your team already works in.
The system of record
One record for the whole community
Every resident, every shift and every dollar in one place. Nothing gets lost and nothing gets overwritten: every change keeps its history, so you can always see who did what, and when.
- Care and the chart
- Medications, pharmacy and supply
- Billing and receivables
- Admissions and agreements
- Hiring, HR and training
- Compliance and Medicaid
- Portals
- Communications
- Platform and access
- Reports
- HIPAA compliant
- Role-based access and tenant isolation
- ESIGN/UETA-aligned e-signing
- Hourly encrypted off-site backups
- Payments processed by Stripe
One operating system, end to end
From the first hire to the last invoice
01 · Hiring
Staff the building
02 · Sales
Fill the building
03 · Admission
Move them in
04 · Care
Care for them
05 · Pharmacy
Pass the meds
06 · Billing
Get paid
07 · Compliance
Stay inspection-ready
08 · Maintenance
Keep it running
Fill the building
Sales and admissions
From first call to signed packet: a visual lead pipeline with tours, campaigns and referral sources, an AI front desk answering the phone, then e-signed admission packets and a Move-In Command Center whose steps verify themselves as the real work lands.
- Lead pipeline, tours and conversion analytics
- E-signed admission packets, ask-once intake
- Move-In Command Center (auto-verified steps)
- Medicaid pathways like STAR+PLUS
Care at the center
Resident and care management
Every resident gets a complete, secure record: profiles, care plans with signing teams, vitals with pain assessment, activities, incidents, safety flags and a FaceSheet that pulls it all together. Therapy EMR charts PT, OT and ST against the same chart.
- Care plans with e-signing teams
- Vitals, pain assessment and trends
- Incident and activity tracking
- Therapy EMR with SOAP notes and co-signing
Medication, mastered
eMAR, med pass and pharmacy ops
A full electronic MAR: physician orders, scheduled med passes with tap-to-administer, documented holds and refusals, and automatic late/missed tracking, plus pharmacy receiving with packing-slip scanning, refill workflows and supply run-out forecasting.
- Tap-to-administer med pass
- MAR entries signed and timestamped
- Pharmacy receiving and refill requests
- Supply run-out forecasting
The pass itself, in your browser, on sample data. No account, no sign-up, nothing to install.
Money, handled
Billing and online payments
Charges roll into invoices, and money comes back on its own: families pay online by ACH or card, autopay runs monthly, and paper payments are recorded too. Rent roll, AR aging, collections, expenses, P&L and trust fund reports are built in.
- Online family payments (ACH and card)
- Autopay that runs itself
- Rent roll, AR and collections reports
- Expenses, P&L and trust fund
And so much more
Every stage covered, end to end
The rest of the operating system, in the same order you live it. Switch modules on as you grow.
Hiring, HR and training
A hiring pipeline with job postings, message and offer templates, HR document management, and training courses that issue certificates.
Staff scheduling
Build the schedule, see who is on today, and keep assignments straight across every community.
AI front desk
An AI receptionist answers the phone, qualifies inquiries, texts callers back and escalates what matters to your team.
Fax and SMS built in
A fax line and SMS number per facility: send charts and referrals straight from the record, text families and applicants from a shared inbox.
Document e-signature
ESIGN/UETA-aligned admission packets and templates. Sign in person or send a secure remote link; signed documents file into the chart.
Family, physician and partner portals
Families pay and sign online, physicians review and sign orders remotely, home health and hospice partners chart their own residents.
Shift handoff board
A tablet kiosk for the nurses' station: shift-change ceremony, PIN-signed actions and a live board of what needs doing.
Provider directory and PCP visits
Centralized provider and institution directories with PCP visit tracking and problem lists.
Multi-facility reporting
Data isolation, role-based access and an All Facilities view with per-page facility overrides and consolidated reporting.
Medicaid / MCO tracking
Authorization management per resident with payer info, modifiers, level of care and an Expiring Auths report.
Daily Roll and checklists
Exception-based attendance with a monthly grid, plus admission and compliance checklists tracked per resident.
Security and backups
HIPAA-compliant access control, PIN quick sign-in on facility devices, automatic idle sign-out and hourly encrypted off-site backups.
Tasks, notes and @mentions
A cross-facility task center with Kanban and list views, a notes hub, and @mentions that notify teammates in context.
Transport and vendors
Resident transport scheduling plus vendor and expense management, so the non-clinical work is tracked like everything else.
That is the inventory
Nothing above is a module you have to take to get the rest
Start with the record your community runs on and switch the rest on when you need them. Billing, therapy, payments and Medicaid come on later with no migration, and your data and setup carry over.
Live in production at Reunion Inn Assisted Living and Pine Lodge Assisted Living. Ask and we will put you on the phone with the people who run them.
Need your own state's rules first? Ask where your state stands.
What you would be committing to
- Priced per community. The security controls on this site are in every plan, never an add-on.
- Start with what you need. Billing, therapy, payments and Medicaid switch on later with no migration, and your data and setup carry over.
- An AI employee role is an optional add-on: add one any month, drop one any month.
- Residents, financials, reports and documents export to CSV, Excel and PDF at any time, from inside the product. No lock-in, no exit fee.
Aria, the superagent
Your agent inside the operating system.
Aria is the interface to the most advanced operating system in senior living. Anything a person can do in PEOPLE - AI Workforce, Aria can do for them: as their agent, with their access, at the speed of a pro.
Works as you
Aria signs in as you. It sees what you can see and changes what you can change, nothing more, and nothing you couldn't do yourself.
Reads, writes and analyzes
It reads the record, writes it up and works out what matters, the way an experienced colleague would, in seconds, without a typo.
Talk, type or show it
Speak to Aria, type to it, or hand it a photo, a fax or a form. It answers in words, a table, a chart or a filled-in screen, whichever fits the question.
A screen built for the moment
Ask about a resident, a bill or tonight's shift and Aria builds the view for exactly that. No hunting through menus.
Anywhere you are
On your phone, in the browser or on the office computer. The same Aria and the same record, from the hallway or the car park.
You press the button
Aria drafts a change whole and shows it to you first. Nothing lands on the record without a person's say-so.
Ask in a sentence. Aria reads the record, does the work and shows you the result: and anything that changes a record waits for your button.
Medicaid, built in
Built for Medicaid communities.
Medicaid enrollment, managed-care authorizations, renewals and the state forms that gate a move-in live on the same record as the census, the care plan and the bill. Authorizations are tracked to the state's timeline, the paperwork behind each one is filed where it happened, and a Medicaid resident is admitted, cared for and billed like everyone else, on one record.
Book a demo and we walk your own Medicaid workflow through the record, from enrollment to the first paid claim.
Try before you buy
Don't read about it. Click it.
Working miniatures with sample data. No account needed.
See it running in your community
Book a 30-minute demo and explore every core module with our team.